Emergency Services: 999
Support at UEL:
Campus Security
- Docklands T: 0208 223 5599
- Stratford T: 0208 223 4073
- USS T: 0208 223 7888
Student Wellbeing Team (students)
The University’s Wellbeing Team provides further information on mental health and wellbeing. T: 0208 223 4444 E: wellbeing@uel.ac.uk
Student Assistance Programme- Spectrum.Life Free 24-hour confidential helpline: 0800 031 8227
The Student Assistance Programme is a free, confidential counselling and wellbeing support service available 24/7, 365 days a year. It is designed to help you deal with personal or student-related problems. The problems could be affecting your home life, education, health, and general wellbeing. You can access the service directly using the contact details below or access via the Portal Spectrum.Life
External support:
The police and the Crown Prosecution Service take all hate crime very seriously.
Offers guidance on reporting hate crime and hate incidents. If you do not wish to talk to anyone in person about the incident or wish to remain anonymous there is an online form for reporting hate crime; you can report non-crime hate incidents to the police to try and prevent any escalation in seriousness.
True Vision also provide further information on internet hate crime.Equality Advisory and Support Service
For advice and support if you think you have been treated unfairly.
Victim Support help anyone who has been the victim of a crime. They can support you coping with the after-effects of crime and help with reporting to the police.
Support and advice about discrimination at work.
BAME support:
Citizens Advice on Racist and Religious Hate Crime
Provides further information on racist and religious hate crime.
CPS Policy on Prosecuting Racist & Religious Hate crimes
The Crown Prosecuting Service sets out their policy and provides further information.CSTCommunity Security Trust, a charity that protects British Jews from antisemitism and related threats. You can report antisemitism directly to CST, as well as receiving psychological support tailored to the Jewish community's needs.
Muslim Women’s Network operates a national specialist faith and culturally sensitive helpline that is confidential and non-judgmental, which offers information, support, guidance and referrals for those who are suffering from or at risk of abuse or facing problems on a range of issues.
Stephen Lawrence Charitable TrustWas founded on the premise that inequality must be tackled in all its forms. This includes inequality of access, and of opportunity, wherever it occurs. The Trust are dedicated to transforming the life chances of young people and improving the world in which they live to enable them to develop and nurture their talent.
Tell MamaAn independent, non-governmental organisation which works on tackling anti-Muslim hatred. The MAMA Project will provide a means for such incidents to be reported, recorded and analysed, working to ensure this data is accurate and reliable and the victims and witnesses affected receive support.
Disability support:
Citizens Advice on Disability Hate CrimeCitizens Advice provides further information on disability related hate crime.
CPS policy on prosecuting Disability Hate Crimes
The Crown Prosecuting Service sets out their policy and provides further information.Action on Hearing LossThe largest charity representing the 11 million deaf and hard of hearing people in the UK. As a membership charity, they aim to achieve a radically better quality of life for deaf and hard of hearing people.
Activity AllianceWorking to make active lives possible with a vision that disabled people are active for life
ADDISS – The National Attention Deficit Disorder Information & Support ServicePeople friendly information and resources to anyone who needs assistance.
Arc Safety NetA range of national resources related to Hate Crime and disability free to download and use.
ChangeA human rights organisation led by people with learning disabilities. They deliver training & produce accessible books, booklets, Picture Bank CD-ROMs & individual pictures
The leading charity of its kind in the UK, run by and for people with experience of disability or health conditions.
Living AutismInformation, advice, resources, on all issues relating to autism.
RespondHelps children and adults with learning disabilities who have experienced abuse or trauma, as well as those who have abused others, through psychotherapy, advocacy and other support.
Royal National Institute of the BlindOffers practical support and advice to anyone with a sight problem.
ScopeA charity concerned with achieving equality for those with disabilities, particularly those affected by cerebral palsy.
LGBTQ+ support
Citizens Advice on Homophobic and Transphobic Hate Crime
Citizens Advice provides further information on homophobic and transphobic hate crime
CPS policy on Prosecuting Homophobic and Transphobic Hate Crimes
The Crown Prosecuting Service sets out their policy and provides further information.EACH - Educational Action Challenging HomophobiaHelpline offering support for young people affected by homophobia.
Equality Advisory and Support ServiceAn organisation that provides advice on discrimination and human rights issues.
GalopA charity working to prevent and challenge homophobic and transphobic hate crime.